As they say on their podcast… I’ve had this on my radar for a while now. The Motley Fool.
It started when a really smart friend of mine, Todd, went to work there. Todd has interesting cerebral skills that I find amazing. So when he went to work there, I …
I typically only spend time in the CustomerUnService category writing about companies that are doing customer service incorrectly. That’s not good to focus just on the bad. So today, let’s talk about a company that does it correctly.
Nordstrom.
The story begins as I arrive to work wearing jeans …
I’m a big fan of Oregon Scientific products. I’ve been purchasing their stuff for over 15 years. I’m impressed with every single one of their products, but they always (of course) have that one little bug that prevents them from being perfect. I’ve written to the company 3 times over …